you cannot build character and courage by taking away man's initiatives and independence.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Youcan't shake hands with a clenched fist.

Thecompromise will always be more expensive than either of the suggestions it iscompromising.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.

We cannot always control our thoughts, but we can control our words, and repetitionimpresses the subconscious, and we are then master of the situation.

When our hearts are empty, we collect things.

Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.

The art of showmanship is to give the public what is wants just before it knows what it wants.

Allthings at first appear difficult.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.