In thefield of observation, chance favors only theprepared minds.

Whenanger comes, wisdom goes.

Get someone else to blow your horn and the sound will carry twice as far.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.

All our rightousnesses are like filthy rags

There is nobody so irritating as somebody with less intelligence and more sense than we have.

Supicion of one's own motives is especially necessary for the philanthropist and the executive.

Speak when you are angry and you will make the best speech you will ever regret.

The aimof argument, or of discussion, should not be victory, but progress.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho