Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges
Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.
The tormentof human frustration, whatever its immediate cause, is the knowledge that theself is in prison, its vital force and ‘mangled mind’ leaking away in lonely,wasteful self-conflict.
