Byblending the breath of the sun and the shade, true harmony comes into theworld.

Theonly difference between stumbling blocks and stepping stones is the way inwhich we use them.

We knowwhat happens to people who stay in the middle of the road. They get run over.

The onesure way to conciliate a tiger is to allow oneself to be devoured.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Anyonewho conducts an argument by appealing to authority is not using his intelligence,just his memory.

If wemanage conflict constructively, we harness its energy for creativity and development.

One must be fond of people and trust them if one is not tomake a mess of life.

Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.

Kind words do not cost much. Yet they accomplish much.