Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.
In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.
Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.
