The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Man's life would be wretched and confined if it were to missthe candid intimacy developed by mutual trust and esteem.

The problem with communication is the illusion that is has occurred.

Timinghas a lot to do with the outcome of a rain dance.

Do not tell me the problem is a difficult one. If it were not difficult, it would not be a problem

If a man is prodigal, he cannot be truly generous

Beholdthe turtle. He makes progress only when he sticks his neck out.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

It isnot necessary to understand things in order to argue about them.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

The laws of life are founded on necessity, its charms on the non-essentials.

You can't change people, but you can channel them your way.