Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Whoever does not know the truth is ignorant, but the one who knows the truth but denies is a criminal

Nothingso completely baffles one who is full of trick and duplicity himself, thanstraightforward and simple integrity in another.

The pessimistsees difficulty in every opportunity. The optimist sees opportunity in everydifficulty.

Whenmen and women agree, it is only in their conclusions; their reasons arealways different.

Do good to your friend to keep him, and to your enemy to make him your freind.

It's the job that's never started as takes longest to finish.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Silenceis the mother of truth.