You canobserve a lot by just watching.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Fromlittle acorns mighty oaks do grow.

Like aball batted back and forth, a human being is batted by two forces within.

A man of courage is also full of faith.

Buyingis cheaper than asking.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

All creeds and opinions are nothing but the result of chance and temperament.

Negotiatingmeans getting the best of your opponent.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

The roots of education are bitter, but the fruit is sweet.

Youcannot truly listen to anyone and do anything else at the same time.