Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Donot wrong or hate your neighbor for it is not he that you wrong but yourself.

Allthings at first appear difficult.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

What we seek we shall find, what we flee from flee from us.

Intelligence is not to make no mistakes, but quickly to see how to make them good.

Nothing astonishes men so much as common sense and plain dealing.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

Every new adjustment is a crisis in self-esteem.

Nevercut what you can untie.

Few men of action have been able to make a graceful exit at the appropriate time.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.