Necessity truns lion into fox.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Power never takes a back step only in the face of morepower.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Be notdisturbed at being misunderstood; be disturbed at not understanding.

Listening,not imitation, may be the sincerest form of flattery.

The wise man learns more from his enemies than the fool does from his friends.

Sincerity is impossible, unless it pervades the whole being, and the pretence of it saps the very foundation of character

No one is rich enough to do without neighbour.

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

Self-trust is the first secret of success.

Life is progress from want to want, not from enjoyment to enjoyment.