Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

It is atrick among the dishonest to offer sacrifices that are not needed,or not possible, to avoid making those that are required.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Cheat me in the price but not in the goods i purchase.

I have oftenregretted my speech, never my silence.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Honesty once pawned is never redeemed.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Listeningwell is as powerful a means of communication and influence as to talk well.