The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Don'twrestle a pig in a mud hole. You both get all dirty, and the pig enjoys it.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Of all the ways to make your fortune the quickest and the best is to make people see clearly how much is your success is in there interest

Accomplishmentof purpose is better than making a profit.

All thingsat first appear difficult.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

There is sweet joy that comes to us that comes to us after sorrow.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

A merefriend will agree with you, but a real friend will argue.

Nomatter how thin you make a pancake, it always has two sides.