Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Loving without dreaming is like going to Venice without riding in a gondola

You can be erudite with knowledge of others; you can be wise only with your wisdom.

A life makingmistakes is not only more honorable, but more useful than a life spent doingnothing at all.

The mostimportant things are the hardest to say, because words diminish them.

It's the repetition of affirmations that leads to belief. And once that beliefbecomes a deep conviction, things begin to happen.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

Life cannot go on without much forgetting.

Truth is strengthened by observation and delay; falsehood by haste and uncertainity.

Don't be took quick to belive anything you read.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges