Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Eyes are more accurate witness than ears

Win/winis an attitude, not an outcome.

It iswith our brothers and sisters that we learn to love, share, negotiate, startand end fights, hurt others, and save face. The basis of healthy (orunhealthy) connections in adulthood is cast during childhood.

A miserand a liar bargain quickly.

Thefire you kindle for your enemy often burns yourself more than him.

The problem with communication is the illusion that is has occurred.

The most imaginative people are the most credulous, for to them everything is possible.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

He who gainsa victory over other men is strong; but he who gains a victory over himselfis all powerful.

Conscience is the frame of character, love is the covering for it.

Boredom is a vital problem for the moralist, since atleast half the sins of mankind are caused by the fear of it.