The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Do not wrong or hate your neighbor for it is not hethat you wrong but yourself.

The king goes as far as he may, not as far as he could.

The split in you is clear. There is a part of you that knows what it shoulddo, and a part that does what it feels like doing.

Sayingnothing... sometimes says the most.

We arethe prisoners of ideas.

Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

If your desires be endless, your cares and fears will be so too.

Beforeeverything else, getting ready is the secret to success.

If you can find a path with no obstacles, it probably doesn't leads anywhere.

Conflictis the gadfly of thought. It stirs us to observation and memory. Itinstigates to invention. It shocks us out of sheeplikepassivity, and sets us at noting and contriving.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho