If you could kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

The man who opts for revenge should dig two graves.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Whenyou lose, don't lose the lesson.

Nomatter how thin you make a pancake, it always has two sides.

Bekind, for everyone you meet is fighting a hard battle.

Conflictinvolves incompatible behaviors rather than competitive goals.

When work is pleasure, life is joy.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to