I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

If your mouth turns into a knife, it will cut off yourlips.

If wemanage conflict constructively, we harness its energy for creativity and development.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.

Every new adjustment is a crisis in self-esteem.

The good rain like a bad preacher, does not know when to leave off.

We often pardon those who bore us, we cannot pardon those whom we bore.

A slyrabbit will have three openings to its den.