It is throughcooperation, rather than conflict, that your greatest successes will bederived.

A man has no ears for that to which experience has given no access.

Listeningwell is as powerful a means of communication and influence as to talk well.

If an enemyis annoying you by playing well, consider adopting his strategy.

Be still when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

The civilisation of one epoch becomes the manure of the next.

The problem with communication is the illusion that is has occurred.

Civilization, in a sly way, is a suspicion that the other fellow may be right.

Slander cannot destroy an honest man: when the flood recedes the rock is there.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

It'snot hard to make decisions when you know what your values are.