If Igive you an idea, and you give me an idea, we will each have two ideas.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Let not thy will roar, when thy power can but whisper.

Nothing is greater impediment to being on good terms with other than being ill at ease with yourself.

Symanpathy is a supporting atmosphere, and in it we unfold easily and well

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

To beprepared is half the victory.

A Leader is a dealer in hope.

Speech is of time; silence is of eternity.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Another form of wastefulness is expenditure of words beyond the income of ideas.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.