Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

If we shake hands with icy fingures, it is because we have burnt them so horribly before.

I liketo listen. I have learned a great deal from listening carefully. Most peoplenever listen.

The soul would have no rainbow, if the eyes had no tears.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

The property of power is to protect.

Themost dramatic conflicts are perhaps, those that take place not between menbut between a man and himselfwhere the arena of conflict is a solitary mind.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

The hardeststep is over the threshold.

If you follow me, I may lead you straight to hell, but ifyou trust me, I will lead you back out again.

Only hethat has traveled the road knows where the holes are deep.

There is no passion in life as intense as the desire to change someone else's draft.