Thedays are too short even for love; how can there be enough time for quarreling?

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Politeness is to human nature what warmth is to wax.

Nevermiss a good chance to shut up.

Human beings are not perfectible. They are improvable.

Friendship increases in visiting friends, but in visiting them seldom.

Experience is a hard teacher because SHE gives the test first, the lesson afterwards.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Deep-seatedpreferences cannot be argued about.

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Wordsare, of course, the most powerful drug used by mankind.