Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Happiness is a choice that requires affort at times.

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

Hatred does not not cease by hatred; but only by rule; this is the eternal rule.

Everything has been thought of before, but the difficulty is to think of it again

To live is, in itself, avalue judgement. To breathe is to judge.

Consistency is the hobgoblin of little minds.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Thehardest step is over the threshold.

When the eyes says one thing, and the tounge another, a practised man relise on the language of first.