The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

A man without a smiling face must not open a shop.

At times, it is better to keep your mouth shut and let people wonder if you are a fool than to open it and remove all doubt.

To ask advice is in nine cases out of ten tout for flattery.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Tolerance that accepts merits as the most natural thing in World is the highest applause.

Every man is wanted; and no man is wanted much.

Before youbuild a better mousetrap, make sure you have some mice out there.

Reasonguides but a small part of man, and the rest obeys feeling, true or false,and passion, good or bad.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

A mistake in judgement isn't fatal, but too much anxiety about judgement is.