Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
I’mwilling for any solution religious, political. I’m not going to keepoffering to negotiate so much because they turn us down each time. Itindicates a weakness on our part.
Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
