Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

Power is no blessing in itself, except when it is used toprotect the innocent.

Beon a horse when you go in search of a better one.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Tact is the ability to make a person see the lightning without letting him feel the bolt.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Love arrives on tiptoe and bangs the door when it leaves.

The highest proof of virtue is to possess boundless powerwithout abusing it.

To everyanswer you can find a new question.

Politeness is the art of selecting among one's real thoughts.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.