All the power that we exercise over others depends on thepower we exercise over ourselves.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

I have discovered the art of deceiving diplomats. I speakthe truth, and they never believe me.

No onewould talk much in society; if he knew how often he misunderstands others.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Nothingso completely baffles one who is full of trick and duplicity himself, thanstraightforward and simple integrity in another.

Contradictionshould awaken Attention, not Passion.

If all those who speak would weigh their words, how light air would be!

Aclosed mind is like a closed book; just a block of wood.

At times, it is better to keep your mouth shut and let people wonder if you are a fool than to open it and remove all doubt.

Bythree methods we may learn wisdom: first, by reflection, which is noblest;second, imitation, which is easiest; and third by experience, which is thebitterest.