Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

A bad word whispered will echo a hundred miles.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Drowning problems in an ocean of information is not the same as solving them.

Conflictisn't negative, it just is.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Dig a well before you are thirsty.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Every man has enough power left to carry out that of whichhe is convinced.

Gossip is that which no one claims to like-but everybody enjoys.

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

Do we wish men to be virtuous? Then let us begin by making them love their country.