It isnot necessary to understand things in order to argue about them.

A happy family is but an earlier heaven.

Gossip is the art of saying nothing, in a manner that leaves nothing unsaid

It is long and hard and painful to create life; it is short and easy to steal the life others have made.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The worst form of injustice is pretended justice.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Nature hasgiven men one tongue and two ears, that we may hear twice as much as wespeak.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

Conflictlies at the core of innovation.

Peoplewho are only good with hammers see every problem as a nail.

Deep-seatedpreferences cannot be argued about.