Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Our patience will achieve more than our force.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

It is no profit to have learned well, if you neglect to do well.

A man's ruin lies in his tongue.

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.

Wordsare, of course, the most powerful drug used by mankind.

Passionsare generally roused by great conflicts.

A perfect method for adding drama to life is to wait untilthe deadline looms large.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.