Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

No matter how good the idea of the other fellow may be, there is always a better one !

The desire for change is a sign of safety.

Power will intoxicate the best hearts, as wine thestrongest heads. No man is wise enough, nor good enough to be trusted withunlimited power.

Wherethe tongue slips, it speaks the truth.

Conflictcan destroy a team which hasn't spent time learning to deal with it.

If you ain'tnever pick up the sword, you ain't never have to worry about fallin' on it.

Little things console us because little things afflict us.

Whenyou lose, don't lose the lesson.

Before youbuild a better mousetrap, make sure you have some mice out there.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,