Onlyfree men can negotiate. Prisoners cannot enter into contracts. Your freedomand mine cannot be separated.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

It is mark of a good man not to know how to do an injury.

Imagination is useful as long as it remains practical.

Thetrouble with talking too fast is you may say something you haven't thought ofyet.

Trust begets trust and untrust begets untrust. It'snatural.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Politeness is to human nature what warmth is to wax.

Win/winis an attitude, not an outcome.

Wordsare, of course, the most powerful drug used by mankind.