The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

The first duty of love is to listen.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Man must not check reason by tradition, but must check tradition by reason.

Boredom is a vital problem for the moralist, since atleast half the sins of mankind are caused by the fear of it.

You can not help men permanantly by doing for them what they could do for themselves

The difficulty of speeches is what you are perpetually poised between the ciche and the indiscretion

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

You can't go very far if you don't begin very near.

Useful manual labour, intelligently performed is the means per excellence for developing the intellect.