A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Informationis a negotiator's greatest weapon.

Any man's death diminishes me, because i am involved in mankind; and, therefore, never tend to know for whom the bell tolls. It tolls for thee.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.

Malice drinketh its own poison.

It isdifficult to negotiate where neither will trust.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Muchtalking is the cause of danger. Silence is the means of avoiding misfortune.The talkative parrot is shut up in a cage. Other birds, without speech, flyfreely about.

The hardest thing to disguise is you feelings when you put a lot of relatives on the train for home.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.