Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Aclosed mind is like a closed book; just a block of wood.

Trust exists; only lies are invented.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Whenevertwo good people argue over principles, they are both right.

Anempty sack cannot stand up.

Nothing do I regret more in my student life that thay my teachers were not my friends

If anenemy is annoying you by playing well, consider adopting his strategy.

Unresolved:A dose of adversity is often as needful as a dose of medicine.

Truthsprings from argument amongst friends.