Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.
Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
