It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

If youcan make a man laugh, you can make him think and make him like and believeyou.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

The planers do not make or mar our destiny. we are the makers of our destiny.

Childhood shows the man, as morning shows the day

WheneverI hear anyone arguing for slavery, I feel a strong impulse to see it tried onhim personally.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Never play cat and mouse games if you are a mouse.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

No one is rich enough to do without neighbour.

Themost dramatic conflicts are perhaps, those that take place not between menbut between a man and himselfwhere the arena of conflict is a solitary mind.

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.