Kindwords can be short and easy to speak, but their echoes are truly endless.

Manmust evolve for all human conflict a method which rejects revenge,aggression, and retaliation.

Onelearns by doing the thing; for though you think you know it, you have nocertainty until you try.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Tranquility will roof a house, but discord can wear away the foundation of a city.

A man without patience is a lamp without oil.

Trust begets trust and untrust begets untrust. It'snatural.

Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Whenour knowing exceeds our sensing, we will no longer be deceived by theillusions of our senses.

We thought, because we had power, we had wisdom.

Communicationis not only the essence of being human, but also a vital property of life.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea