Bythree methods we may learn wisdom: first, by reflection, which is noblest;second, imitation, which is easiest; and third by experience, which is thebitterest.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.
