Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.
Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
Thoroughnesscharacterizes all successful men. Genius is the art of taking infinite pains.All great achievement has been characterized by extreme care, infinitepainstaking, even to the minutest detail.
