He that is unkind to his own will not be kind to others.

What is well done is done soon enough.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Manners are the hypocrisy of a nation.

Pleasure is by no means an infallible critical guide, but it is the least fallible.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

Peoplewho are only good with hammers see every problem as a nail.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

When regard for truth has been broken down or evenslightly weakened, all things will remain doubtful.