I don't like that man. I'm going to have to get to knowhim better.

We areall inclined to judge ourselves by our ideals; others, by their acts.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

It isgreed to do all the talking but not to want to listen at all.

Consistencyis the hobgoblin of little minds.

Takeadvantage of the ambiguity in the world. Look at something and think aboutwhat else it might be.

Luck iswhat happens when preparation meets opportunity.

Symanpathy is a supporting atmosphere, and in it we unfold easily and well

Negotiatingmeans getting the best of your opponent.

If pain could have cured us, we should have long ago been saved.

The property of power is to protect.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.