Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

If Ishould ever be captured, I want no negotiation—and if I should request anegotiation from captivity they should consider that a sign of duress.

The rulers must be watched, not the ruled.

Out ofthe fullness of the heart the mouth speaks.

You cannot truly listen to anyone and do anything else at the same time.

Nothing so wonderfully concentrates the mind as theprospect of a hanging.

No matterhow thin you make a pancake, it always has two sides.

Better ask ten times than go astray once.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

To believein something, and not to live it, is dishonest.

Onlyfree men can negotiate. Prisoners cannot enter into contracts. Your freedomand mine cannot be separated.