Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.
The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They
Bythree methods we may learn wisdom: first, by reflection, which is noblest;second, imitation, which is easiest; and third by experience, which is thebitterest.