A successful man is one who can lay a firm foundation with the brick that others throw at him.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The man who opts for revenge should dig two graves.

Civilization has made the peasantry its pack animal.

DonÆt let life discourage you; everyone who got where he is had to begin where he was

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Angels fly, because they take themselves lightly.

Difficultiesare meant to rouse, not discourage. The human spirit is to grow strong byconflict.

Be your own judge and you will be happy.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

The merit belongs to begineer; should his successor do even more better.