Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

In Prayer it is better to have a Heart without Words than words without a Heart.

A book, like a landscape, is a state of consciouness varying with readers.

Themost important single ingredient in the formula of success is knowing how toget along with people.

If youcan make a man laugh, you can make him think and make him like and believeyou.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Manners are the hypocrisy of a nation.

Youcan't turn back the clock. But you can wind it up again.

A roundegg can be made square according to how you cut it; words would be harshaccording to how you speak them.