Listeningwell is as powerful a means of communication and influence as to talk well.

So longas a man is angry he cannot be in the right.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Sometimesyou have to be silent to be heard.

Power is not revealed by striking hard or often, but bystriking true.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

Wherethe tongue slips, it speaks the truth.

The desire for change is a sign of safety.

Success is often the result of taking a mis-step in the right direction.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Learning is the property of those who fear to do disagreeable things.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e