Conflictis neither good nor bad. Properly managed, it is absolutely vital.

When there is no enemy within, the enemies outside cannothurt you.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

The onesure way to conciliate a tiger is to allow oneself to be devoured.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

The desire for change is a sign of safety.

The oldbelieve everything, the middle-aged suspect everything, the young knoweverything.

Teaching may contribute to certain kinds of learning under certain circumstances.

Youdon't drown by falling in the water. You drown by staying there. Anonymous Agood deal is a state of mind.

Itisn't that they can't see the solution. It's that they can't see the problem.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.