Makesure you never, never argue at night. You just lose a good night's sleep, andyou can't settle anything until morning anyway.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Silenceis argument carried out by other means.

Poetry is the impish attempt to paint the colour of the wind.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Nothing lays itself open to the change of exaggeration more than the language of naked truth.

Letevery eye negotiate for itself, and trust no agent.

Listening,not imitation, may be the sincerest form of flattery.

Whenanger comes, wisdom goes.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,