Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Onceyou consent to some concession, you can never cancel it and put things backthe way they are.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

If you are distressed by anything external, the pain isnot due to the thing itself but to your own estimate of it; and this you havethe power to revoke at any moment.

Eyes are more accurate witness than ears

Youcannot truly listen to anyone and do anything else at the same time.

Conscientious men are, almost everywhere, less encouraged than less to lerated.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

The ultimate measured a man is not where he stands in marents of comfort, but whre he stands at times of challenge & contraversy.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Outside noisy, inside empty.