Prejudice is a disease characterised by hardening of categories.

Passionsare generally roused by great conflicts.

A book, tight shut, is but a block of paper.

Laughter is shortest distance between two people.

Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

In thefield of observation, chance favors only theprepared minds.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Education makes people easy to lead, but difficult to drive; Easy to govern, but impossible to enslave

The greatest prayer is patience.

Conscience is the frame of character, love is the covering for it.

Silence is argument carried out by other means.