A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out
You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.
Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.
Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.
