If we shake hands with icy fingures, it is because we have burnt them so horribly before.

Ignoring is not the same thing as being tolerant

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

There's no point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

Learning without thought is labour lost,thought without learning is perilous.

Talkingjaw-jaw is always better than war-war.

The mostimportant things are the hardest to say, because words diminish them.

In lifeprepare for the hard and all you will encounter will be the required or easy.

No battle is more sorely lost that the one not fought