Gossip is that which no one claims to like-but everybody enjoys.

The comforter's head never aches.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.

Speakwhen you are angry and you will make the best speech you will ever regret.

The greatest trust between man and man is the trust ofgiving counsel.

Civilization has made the peasantry its pack animal.

Conflictlies at the core of innovation.

Power comes from sincere service

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

The hardeststep is over the threshold.

Civilization, in a sly way, is a suspicion that the other fellow may be right.