Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Mirrors should be able to think before reflecting the images.

Thepeople to fear are not those who disagree with you, but those who disagreewith you and are too cowardly to let you know.

Whenyou're at the edge of a cliff, sometimes progress is a step backwards.

The mostimportant things are the hardest to say, because words diminish them.

When angry, count to ten before you speak; if very angry ahundred.

You can't unscramble an egg.

Conflictbuilds character. Crisis defines it.

Outside noisy, inside empty.

Politeness is the art of selecting among one's real thoughts.

Sometimeswe have the dream but we are not ourselves ready for the dream. We have togrow to meet it.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e