What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Life is like a mirror. smile at it, and it is charming; frown at it, and it becomes sinister.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

The real great man is the man who makes every man feel great.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

No manever did a designed injury to another, but at the same time he did a greaterto himself .

you cannot establish sound security on borrowed money

Listeningwell is as powerful a means of communication and influence as to talk well.

Thereis nothing more likely to start disagreement among people or countries thanan agreement.

Necessity truns lion into fox.

Manmust evolve for all human conflict a method which rejects revenge,aggression, and retaliation.