The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

One ofthe best ways to persuade others is with your ears by listening to them.

Laughteris the shortest distance between two people.

Onelearns by doing the thing; for though you think you know it, you have nocertainty until you try.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

Thedirect use of force is such a poor solution to any problem,it is generally employed only by small children and large nations.

Only few men think, but all have opinions.

The good neighbour looks beyond the external accidents and discerns those inner qualities that make all men human, and therefore, brothers.

Fourthings come not back: the spoken word, the spent arrow, the past life, and theneglected opportunity.

Humality is a strange thing. The minute you think you've got it, you've lost it.

A newbroom sweeps clean, but an old broom knows the corners.