Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

When our hearts are empty, we collect things.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

I liketo listen. I have learned a great deal from listening carefully. Most peoplenever listen.

A good listener is not only popular everywhere, but after while he gets to know something.

We willbe known by the tracks we leave behind.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

Thedeepest principle of human nature is the craving to be appreciated.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.