Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Nothingso completely baffles one who is full of trick and duplicity himself, thanstraightforward and simple integrity in another.

What sunshine is to flowers, smiles are to humanity.

You could forgive an enemy. It is harder to forgive yourself.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Drowning problems in an ocean of information is not the same as solving them.

The average man’s life consists of: Twenty years of having his mother ask him where he is going, Forty years of having his wife ask the same question; and at the end, the mourners wondering too.

Voilence is a Just when kindness is vain

To be preparedis half the victory.

It is easier to be brave from a safe distance.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Astupid act entails doing the work twice over.